How to Cancel CyberGhost and Get Your Money Back: A Quick Overview
CyberGhost is an outstanding VPN that offers excellent security, solid speeds, and great unblocking opportunities thanks to its optimized streaming servers.
Even so, you might not be completely satisfied with their service. Alternatively, you might like another VPN even better. Whatever the case, you can easily cancel CyberGhost by following these steps:
Click on the CyberGhost logo in the top right corner and select “Subscriptions.”
Click on “Cancel subscription” and confirm your cancellation in the next window.
Are you looking for a CyberGhost alternative after canceling? We recommendSurfshark if you’re looking for a lightning-fast option that beats CyberGhost and most other VPNs when it comes to speed.
Read the article below to find out how to cancel CyberGhost if you got it through your desktop, Play Store, or App Store. We’ll also tell you how to get a refund and discuss the best CyberGhost alternatives.
NOTE:
We found the CyberGhost cancelation process quite simple. The CyberGhost desktop and mobile apps included straightforward steps that we could easily follow to cancel our subscription. To get a complete refund we had to request for our money back within 45 days of our subscription purchase.
CyberGhost is a great VPN provider. It offers good security features and the ability to unblock tons of streaming services for a low price. Even so, it’s possible their service is just not for you. You may be looking for a more user-friendly VPN provider that is also faster and cheaper.
Whatever the case, this article will discuss how to cancel CyberGhost and get a full refund. We’ll also go over some great CyberGhost alternatives to check out after canceling CyberGhost.
Do you want to get on with a new VPN straight away? If you’re looking for a VPN with faster speeds and one that offers more security features like Multi-Hop, then Surfshark is your best bet.
What You Need to Know Before You Cancel CyberGhost
Before discussing how to cancel your CyberGhost subscription, there are some important things you should know. For instance, the cancellation procedure depends on how and where you purchased your subscription. Consider these points before canceling:
A CyberGhost desktop subscription can be canceled through its website: If you bought your CyberGhost plan on a Windows PC, you’d have to cancel it by logging into the CyberGhost website with your credentials.
Subscriptions bought from app stores may only be canceled there: If you purchased your CyberGhost subscription on your mobile, you’d have to cancel your plan via the App Store or Play Store.
CyberGhost’s money-back guarantee period is 45 days: Because of CyberGhost’s 45-day free trial, you can get a complete refund within 45 days from when you purchased your subscription. For monthly subscriptions, the money-back guarantee is 14 days.
How to Cancel CyberGhost on Desktop: Step-By-Step
If you got your CyberGhost subscription through their website, you’ll have to follow these steps to cancel your subscription:
Go to the CyberGhost websiteand click on “My Account” in the top right corner.
Fill out your username and password and click on “Log in” to access your account.
Select the CyberGhost icon in the top right corner and choose “Subscriptions.”
Click on “Cancel subscription” right next to where it says when your next payment is due.
Click on “Continue to cancel” to confirm your cancellation.
You have now canceled your CyberGhost account. We strongly recommend considering a solid alternative VPN. This will keep you protected online and give you the internet freedom you’ve become accustomed to while using CyberGhost.
A good VPN alternative is Surfshark. This is a tremendous option to keep you safe and anonymous online. Moreover, it will help you to unblock tons of streams at great speeds.
How to Cancel a CyberGhost Subscription on Android: Step-By-Step
The easiest way to cancel your CyberGhost VPN subscription on Android is through the Play Store. You can follow the steps below to end your subscription plan:
Open the Google Play Store app.
Tap your profile icon in the top right corner of your screen.
Select “Payments and subscriptions.”
Tap “Subscriptions.”
Select the CyberGhost app and click on the “Cancel subscription” button at the bottom.
Confirm your cancelation, and you’re done.
How to Cancel CyberGhost on iOS/MacOS: Step-By-Step
If you are using an Apple device (iOS or MacOS), you can simply cancel your CyberGhost subscription through the CyberGhost app. You can do so as follows:
Open the CyberGhost app and click on the little gear in the top left corner.
Click on your email address at the top to enter your account settings.
Tap on “Manage subscription” to view all your Apple subscriptions.
Select your CyberGhost subscription from the list.
Cancel your CyberGhost subscription. If you run into any problems, you can also check out the Apple support page for canceling subscriptions.
Note:
The steps above only work if your CyberGhost subscription is associated with your Apple account. If you got your subscription through the CyberGhost website, you’ll have to use the website to cancel as well.
How to Cancel CyberGhost Subscription by Email
You can also cancel your CyberGhost subscription by contacting CyberGhost’s customer support via email. It used to be possible to contact CyberGhost via live chat as well. Unfortunately, we can no longer find this option.
To terminate your CyberGhost subscription by email, send a request to cancel your subscription to support@cyberghost.ro. Be sure to mention your reference number. You’ll find this on the CyberGhost website, in your account, under “Subscriptions.”
A CyberGhost customer support agent will cancel your subscription. Ideally, you should do this well before your subscription’s auto-renewal.
Canceling doesn't automatically get you a refund:
If you cancel your CyberGhost subscription using one of the guides above, you won’t get a refund. Doing so will merely prevent any future payments. To get a refund, you must contact customer support.
How to Get Your Money Back From CyberGhost
The CyberGhost refund process is easy. This does require some timeliness, however. You need to make sure you request a refund within 45 days after purchasing your subscription. If you’ve got a monthly subscription, you only have 14 days.
Just send your request for a refund to support@cyberghost.ro. Be sure to mention your purchase reference number from when you bought CyberGhost in the email. It’s not mandatory to give a reason for your refund request. However, doing so could be a nice way to help CyberGhost improve its service.
After requesting a refund, the full amount should be transferred to your original payment method within five to 10 business days.
Best CyberGhost Alternatives
If you have canceled CyberGhost, you may be looking for some of the best CyberGhost alternatives, as browsing the web without a VPN means you’ll miss out on the great protection and unblocking features that a good VPN offers.
Even though CyberGhost is one of the best VPN providers and offers some excellent security features like an automatic kill switch and AES 256-bit encryption, in addition to great speeds, you may want to discover what else is out there.
Below you’ll find some excellent CyberGhost alternatives. All of these VPNs have been hand-selected based on our extensive experience with over 80 VPNs. They all hold at least one significant advantage over CyberGhost.
1. Surfshark: The fastest CyberGhost alternative
Are you looking for a VPN that has CyberGhost, and most other VPNs, beat when it comes to speed? Look no further. Surfshark proved to be the fastest VPN of all the options we compared during our speed test comparison. This makes this provider excellent for streaming and anonymous downloading.
Surfshark is not just quick. The provider is also highly secure and offers great privacy, thanks to its outstanding 256-bit encryption and strict no-logs policy, as we discovered during our CyberGhost vs Surfshark comparison.
Another huge advantage that Surfshark holds over most VPNs is that it doesn’t have a device limit. We used it on several of our devices, and it worked like a charm. Surfshark is perfect for people in a large household or for those that own a lot of electronics.
This provider is also very reasonably priced. Moreover, Surfshark offers a free trial in the form of a 30-day money-back guarantee.
Surfshark
Deal
Save 82% + 2 Months free and pay only $2.30 a month
From
$ 2.30
9.0
Very user-friendly and works with Netflix and torrents
To learn more about Surfshark before trying it out, you can check out its features and the tests we conducted during our in-depth Surfshark review.
2. NordVPN: User-friendly CyberGhost alternative with enhanced security features
NordVPN is an excellent VPN for those who want a user-friendly option with loads of features and dependable servers that are great for unblocking.
We found NordVPN’s interface very user-friendly during our NordVPN vs CyberGhost comparison. It was also very easy to select another server within the same country with NordVPN. We simply had to use the little refresh button. This made getting around stubborn geo-blocks, for instance, very easy.
Moreover, NordVPN had some of the most dependable servers we’ve come across. We never dealt with any IP or DNS leaks or IP addresses that didn’t correspond with the server we had selected.
This VPN provider could also unblock some of our favorite streaming services. For instance, we thoroughly enjoyed using NordVPN to unblock the UK version of Netflix since it had some shows that weren’t available on Netflix US.
NordVPN is also one of the safest VPNs out there. This is thanks to its military-grade encryption, strict no-logs policy, and extra safety features. These include, among others, a kill switch that disconnects you from the internet if the VPN malfunctions, double VPN connections that encrypt your data twice, and malware protection against online threats.
We have thoroughly tested NordVPN and all it has to offer, so we highly recommend considering this provider as a CyberGhost alternative.
3. PIA: A more affordable CyberGhost alternative
Are you, like most people, a true bargain hunter but one that still expects quality? Then you can’t go wrong with PIA (Private Internet Access). This provider is the cheapest option of our top five best VPNs.
Despite its affordable price tag, PIA delivers a highly secure VPN experience. It does so by offering excellent AES 256-bit encryption and a robust no-logs policy. This means that Private Internet Access does not retain any sensitive information while you are using the service.
It also can’t hurt that, while it’s the cheapest, PIA offers the largest server network of any VPN. The provider boasts a whopping 30,000+ servers, which makes it easier to find a server that will give you access to good speeds and streaming platforms you may be looking for.
Apart from all these benefits and its low price, PIA also has one of the best VPN free trials on the market.
Private Internet Access (PIA)
Deal
Grab PIA for only $2.19 per month with 2 months free
If you are thinking of using PIA, take a look at our extensive PIA review to discover more about this budget-friendly CyberGhost alternative.
Final Thoughts: How to Cancel Your CyberGhost Subscription
In this article, you’ve learned how to cancel your CyberGhost subscription, and we’ve seen it’s pretty straightforward. You just have to make sure to choose the right cancelation method for your situation:
Use the CyberGhost website if this is where you got your subscription.
Cancel through the Google Play Store if you bought your subscription plan here (you can also use the CyberGhost website).
Access the CyberGhost app if your subscription is tied to your Apple account.
If you decide to cancel CyberGhost, we do recommend getting a solid VPN to replace it. After all, there are almost too many VPN advantages to count, and browsing the web without a good VPN can expose your data. As we discussed, these are some excellent CyberGhost alternatives.
PIA is even cheaper than CyberGhost and has a huge server network of 33,000 servers.
How to Cancel CyberGhost: Frequently Asked Questions
Do you have a specific question about canceling GyberGhost, getting a refund, or CyberGhost alternatives? Check out our FAQ down below to see if we’ve already answered your query. If we haven’t, be sure to leave us a commet.
Is CyberGhost easy to cancel?
CyberGhost is definitely easy to cancel. You just need to find out the specific cancellation procedure for your device and situation. You can do so by reading our article on how to cancel CyberGhost.
How do I unsubscribe from CyberGhost on my iPhone?
Provided you got your CyberGhost subscription through the App Store, you can just cancel within the CyberGhost app.
Open the CyberGhost app and tap the gear icon.
To enter the Settings menu, click on your email address.
Tap on “Manage subscription.”
Select your CyberGhost subscription and cancel it.
In order to get a CyberGhost refund, you’ll need to request one within 45 days after buying your subscription (14 days if it’s a monthly subscription). You can do so by contacting CyberGhost support at support@cyberghost.ro.
Can I get a refund on CyberGhost?
You most definitely can get a refund on CyberGhost! However, this is only possible if you request your refund within CyberGhost’s money-back guarantee of 45 days (14 days for monthly subscriptions). Find out more by reading our article on how to cancel CyberGhost and get your money back.
Nathan is an internationally trained journalist with a special interest in the prevention of cybercrime. For VPNOverview he conducts research in cybersecurity, internet censorship, and online privacy. He contributed to developing our rigorous VPN testing and reviewing procedures.